← Home

Trust & Security

This page is maintained by the PAN Finder team to answer common security and privacy questions about the app. It is editable project content, not an independent certification or audit.

Access & Authentication

  • Accounts are protected by email + password, with OTP verification during sign-up and password reset.
  • Sign-up and reset flows are protected by Cloudflare Turnstile to deter automated abuse.
  • Admin operations (wallet adjustments, charge configuration) are gated by a server-side role check; only accounts explicitly granted the admin role can access them.

Platform & Hosting

The app is built on the Lovable platform and uses Supabase for authentication and database storage. These are described as enabled platform capabilities, not as third-party certifications of PAN Finder itself.

Data We Collect & How We Use It

  • Account data: name, email, phone number used to create and manage your account.
  • Wallet data: top-ups, balance, and transaction history for the services you use in-app.
  • PAN Finder search history: only the last 4 digits of the Aadhaar searched, the resulting PAN/tracking ID, and request status are retained for your own record and dispute resolution.

Data is used to operate the app, process your requests, and provide support.

Subprocessors & Integrations

  • Supabase — authentication and database.
  • Cloudflare Turnstile — bot protection on auth forms.
  • PanManager (PAN data provider) — Aadhaar → PAN lookups initiated by you.
  • AutoUPI — payment gateway for wallet top-ups.
  • TezSender / Gmail — transactional email and OTP delivery.

Cookies & Analytics

We use only the cookies and local storage required to keep you signed in and to operate the app. We do not run third-party advertising trackers.

Retention & Deletion

Account, wallet, and search records are retained while your account is active. To request deletion of your account and associated data, contact us at the address below. Some records (e.g., completed payment transactions) may be retained for legal and accounting purposes.

Privacy Requests

For access, correction, or deletion requests relating to your personal data, write to the support address below from the email registered on your account.

Security & Incident Contact

To report a security concern or suspected incident, please contact:
support@panme.shop

Please include steps to reproduce and any relevant context. We aim to acknowledge valid reports promptly.

Shared Responsibility

PAN Finder is responsible for application-level configuration, access controls, and the choices described on this page. The underlying platform providers (Lovable, Supabase, and the integrations listed above) are responsible for their infrastructure. You, as a customer, are responsible for keeping your login credentials safe and using the service in line with applicable law.

This page is informational and does not create any legal warranty or certification. Please contact us if anything here is unclear or out of date.